Facilities & Services

Airport Luggage Storage at Phuket Airport
Terminal 1
Baggage ServicesBaggage Claim There are 6 baggage conveyors, 2 of which are for domestic arrivals while the other 2 are for international arrivals and the remaining conveyors are for departing passengers.Lost property Passengers can trace their belongings atCounter of Thai Airways International on the 1st floor.Office of each airline company.For tracking lost belongings please contact the airport information counter.

Animal Quarantine
Terminal 1, G floor
Animal Quarantine Checkpoint “Bringing animals or animal carcasses through the kingdom without permission from Director General of Department of Livestock Development or other government officer who is appointed by Director General of Department of Livestock Development will be guilty of the punishment prescribed in Article 31 and Article 47 of the Animal Epidemics Act B.E. 2499 by imprisonment for a term not exceeding two years and fine not exceeding 40,000 baht, or both.” Passengers can contact at the exit area of International Arrival Terminal.
Check-in Counter
Terminal 1, 3rd floor
Check-in Counter Phuket AirportThere are Check-in counters or Row Check-in at Phuket Airport in total Rows A-H. These serve for the passengers while checking in for their flights. The details are follows:
*In addition, the Airport provides Automatic Self Check-in System nearby 1st floor of Domestic Terminal to serve for many travelers while checking in.
Fraud Solution and Tourist Assistance Center
Terminal 1, G floor
Everyday 00:00-12:00
Fraud Solution and Tourist Assistance Center at Phuket Airport
This is an assistance center for lost passengers, injury, healing remedy including fraud. You can contact this center by 24 hours which is located at 1st floor

Information Counter
Terminal 1, G floor
(66) 076 327230-7
Information CounterAirport callcenter 076 327230-7 for any enquiries and assistance, simple approach the airport officers at the Airport Information Counter. On 1st floor near Domestic Arrival. International TerminalFloor G 1 Location
Information Counter
Terminal 1, 3 floor
(66) (076) 327230-7
Information CounterAirport callcenter 076 327230-7 for any enquiries and assistance, simple approach the airport officers at the Airport Information Counter. On 1st floor near Domestic Arrival. International TerminalFloor 3 1 Location
Information Counter ( Public Zone )
Terminal 1, 3rd floor
(66) (076)327230-7
Information CounterAirport callcenter 076 327230-7 for any enquiries and assistance, simple approach the airport officers at the Airport Information Counter. On 1st floor near Domestic Arrival.International TerminalPublic Zone Floor 3 1 Location

Left Luggage
Domestic Terminal , 1st Floor
Luggage storage servicesLocation : Domestic Departure Terminal 1st Floor

Lost & Found Center
Terminal 1, 1st floor
Baggage ServicesBaggage Claim : There are 6 baggage conveyors, 2 of which are for domestic arrivals while the other 2 are for international arrivals and the remaining conveyors are for departing passengers.Lost property : Passengers can trace their belongings at
Counter of Thai Airways International on the 1st floor.Office of each airline company.
For tracking lost belongings please contact the airport information counter.
Luggage Wrapping Service
Domestic Terminal, 1st floor
Luggage Wrapping Service : Passengers who need more convenience and security for their baggage, the Airport provides Location : at 1st floor of Domestic TerminalService fees : Luggage Wrapping’s service fee is 150 baht per luggage and Weight Check’s service fee is 10 baht per luggage.

Muslim Prayer Room
Terminal 1, 3rd floor
This room is provided for Muslim travelers at Phuket International Airport which is located at 3rd floor, International Departure Terminal and as the prayer room is used for Muslim prayers, there are 3 simple instructions to use the prayer room as follows :
Please do not use this room for over-night stay.Baggage trolleys/belongings/any kind of food are not allowed to be taken inside the prayer room.Please keep clean and make use of the items provided carefully.

Post Service
Terminal 1, 1st floor
Everyday 08:30-20:00
(66) 05-327-7382
Phuket Internaitonal Airport : offers an especially special service that connects the whole world. The post service is operated under the concept, “Thai post service, Service from the Heart, Connect Thailand, Connect the World”. The post service is located on the 1st floor, domestic arrivals next to Thailand’s biggest handicraft center, “Narai Pan”. Services provided include telecommunication services, delivery services, financial services, retails, postal goods as well as postal stamps, etc.
Service hours are between 8.30 and 20.00.For more information, please contact 053-277-382
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Prepay Local SIM Card
Terminal 1
Best prepay local SIM when you visit Thailand
Enjoy Thailand No.1 Best and Fastest 4G Network when you are visiting Thailand, available nationwide across all provinces in Thailand Our SIM card gives you the best bundles ; you can use unlimited data, make local or international calls, text and free WiFi. Buy online or at store (Buy Now) (View store locations) Airport Shop , 7-Eleven

Public Telephone
Terminal 1
Public Telephone Service Inside Phuket International Airport provides Public Phone Service for passengers including travelers who need to use the phones, located at the following spots International Terminal : 3rd floor, Departure Hall area – 2 spots
Sanghas and Samaneras Lounge
Terminal 1, 3rd floor
Seat of Sanghas & SamanerasThe Airport provides the seating service area for monk or novice travelers which is located nearby exit for Domestic Departure Terminal Floor3.

Siam Commercial Bank (SCB) Arrival Terminal
Terminal 1, G floor
Bank & Currency ExchangeFor travelers who require to exchange your money or use ATM services, can do from several Currency Exchange Bank Booths inside the Airport as follows : International TerminalG floor Arrival Terminal - Siam Commercial Bank 2 spots.

Siam Commercial Bank (SCB) Concourse Arrival
Terminal 1, G floor
Bank & Currency ExchangeFor travelers who require to exchange your money or use ATM services, can do from several Currency Exchange Bank Booths inside the Airport as follows : International TerminalConcourse Arrival Floor G - Siam Commercial Bank 1 spots.

Siam Commercial Bank (SCB) Concourse Arrival
Terminal 1, 2nd floor
Bank & Currency ExchangeFor travelers who require to exchange your money or use ATM services, can do from several Currency Exchange Bank Booths inside the Airport as follows : International TerminalConcourse Arrival Floor 2 - Siam Commercial Bank 2 spots.
Siam Commercial Bank (SCB) Concourse Arrival
Terminal 1, 3rd floor
Bank & Currency ExchangeFor travelers who require to exchange your money or use ATM services, can do from several Currency Exchange Bank Booths inside the Airport as follows : International TerminalConcourse Arrival Floor 3 - Siam Commercial Bank 1 spots.

Siam Commercial Bank (SCB) Departure Terminal
Terminal 1, 3rd floor
Bank & Currency ExchangeFor travelers who require to exchange your money or use ATM services, can do from several Currency Exchange Bank Booths inside the Airport as follows : International Terminal3rd floor, Departure Terminal – Siam Commercial Bank 1 spot.

Thai Baggage Services
Arrival Hall, G floor
Passengers who have your luggage loading and lost at the baggage carousel area, can contact at 2 spots of Luggage Lost & Found Center
Thai Baggage Services located at G floor, Arrival Hall area.Baggage Services located at G floor, Arrival Hall area.
Toilet
Terminal 1
Toilet : 9 Locations at International Terminal.Public Zone
Floor G (Arrival) 4 LocationsFloor 3 (Departureก) 3 Locations after Row Check-in B,G,HFllor 4 2 Locations
Concourse
Floor G 2 LocationsFloor 2 3 Locations
Departure Hall
Floor G Gate 82-84 2 LocationsFloor 3 3 LocationsFloor 4 1 Locations

Tourist Information
Terminal 1, 1st floor
Tour Service Reservation Two counters for hotel reservation can be found in the passenger hall, 1st floor.
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Tourist Police
Terminal 1, 1st floor
Everyday 00:00-12:00
Tourist Police This is for the travelers’ service in case of important documents lost such as passport and other documents for travelling. The passengers can contact at Tourist Police center by 24 hours which is located at 1st floor of International Terminal or emergency call by dial 1155.

VAT Refunds
Terminal 1
(66) 0-2535-6575
Criteria of tourists
You are not a Thai national.You are not a pilot or a cabin crew of any airlines departing Thailand on duty.You leave Thailand via an international airport.Goods are purchased from stores that participate in the VAT refund scheme. Please notice the sign displaying ‘VAT REFUND FOR TOURISTS’The total sum of purchased goods including VAT is not less than 2,000 Baht.You are a non-Thai resident.
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